HelpMeWithIT - Privacybeleid

Heb je technische problemen? Bij Help me with IT bieden we professionele IT-ondersteuning voor bedrijven en particulieren. Wij helpen je verder!

HelpMeWithIT is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information
Website: https://www.HelpMeWithIT.nl
Phone: +31647493502
Privacy Officer: Joram Dillen
Email: Privacy@HelpMeWithIT.nl


Personal Data We Process

HelpMeWithIT processes your personal data because you use our services or because you provide it to us directly. Below is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date and place of birth
  • Address details
  • Phone number
  • Email address
  • Other personal data actively provided by you (e.g., by creating a profile, in correspondence, or via phone)
  • Data on your activities on our website
  • Copy of Passport/ID (BSN redacted)
  • Copy of most recently obtained diploma or certificate

Special and/or Sensitive Personal Data

Our website and/or service does not intend to collect data about visitors under 16 years of age unless they have permission from a parent or guardian. If you believe we have collected data about a minor without parental consent, please contact us at info@HelpMeWithIT.nl. We will promptly delete such information.


Purpose and Legal Basis for Processing Personal Data

HelpMeWithIT processes your personal data for the following purposes:

  • To process payments
  • To send newsletters or promotional materials
  • To contact you if necessary for our services
  • To inform you about changes to our services or products
  • To enable you to create an account
  • To deliver goods and services
  • To comply with legal obligations, such as tax requirements

Automated Decision-Making

HelpMeWithIT may make decisions based on automated processes that could have significant consequences for individuals. These decisions are made without human intervention, using algorithms and systems to manage operational efficiency.


Retention of Personal Data

HelpMeWithIT retains your personal data no longer than is strictly necessary to achieve the purposes for which the data was collected.


Sharing Personal Data with Third Parties

We do not sell your data to third parties. Data is shared only when necessary for the execution of our agreement with you or to comply with legal obligations. With all third-party processors, we sign a data processing agreement to ensure the same level of data protection.


Cookies or Similar Technologies

HelpMeWithIT uses functional and analytical cookies that do not invade your privacy. These cookies are necessary for the website's functionality and user experience. You can disable cookies through your browser settings.


Access, Amend, or Delete Your Data

You have the right to access, correct, or delete your personal data. Requests for data portability or objections to data processing can be sent to info@HelpMeWithIT.nl. We may ask for identity verification for security purposes.


Data Protection

HelpMeWithIT takes data protection seriously and implements security measures such as:

  • Security software (firewalls, antivirus)
  • Secure connections (HTTPS)
  • Email standards like DKIM, SPF, and DMARC
  • DNSSEC to prevent phishing

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